Built-in protection

Responsible gambling at Winvipe Casino: what can you set?

Play only from 18+, knowing that limits, session reminders and exclusion tools sit in every Winvipe Casino account from the start.

Set a limit

Operating under license OGL/2010/8501/774, issued by the Gaming Control Board Curaçao since 2010.

Ground rules

From play to a pause, in four facts

Plain facts first, because a limit agreed with yourself works better than one discovered later.

Minimum age18+

Regulator and licenceGaming Control Board Curaçao, OGL/2010/8501/774

Gambling Helpline Aotearoa0800 654 655

Limit and exclusion questions[email protected]

Support built in

Five settings before play beats one repair afterwards

Most players worry that asking for a limit will cost them their account; it simply shapes the week.

Cap the top-up

Cap what reaches your balance, so a session starts with a number you chose in calm. Switch it on before your first deposit of the week, not after a heavy one.

A ceiling you keep

Hold the amount you are willing to spend over a stretch of play. Turn it on when you want the session to end at a figure, not at a feeling.

Knowing the hour

A quiet note appears while you play, so long sessions stop being invisible. Switch reminders on when gaming tends to stretch past what you planned.

Need a long break?

Block your own access for a stretch when gambling has stopped feeling like a pastime. Chosen here in your account, it takes effect for the period you pick.

Cooling-off period

Step away briefly without closing anything, then come back to a clearer head. Use it when you want distance for a while rather than a full stop.

Your next move

Where do limits get changed?

Useful on the evening you decide the week should have an edge to it.

The account menu

Open your profile from the account menu and find the section holding player protection. Check you are signed in to your own account, not a shared device profile.

Deposits or time

Choose which control you want: deposits, losses or session length. Pick the one that matches the worry you came with, since each covers a different gap.

Choose your period

Fill in the figure and choose whether it covers a day, a week or a month. Pick the shorter stretch when you are unsure how much you want to spend.

Confirmed in your account

Save the setting, then look again at the protection screen to confirm it is listed. A screenshot is not needed; the account itself shows the active control.

One short pause, one long stop

A pause you can name. Take a break of hours or days through the cooling-off period in your account. Open your profile, choose the shorter option and play is held until the break ends. Your balance and history stay where they are.

How long should it stay closed? Choose self-exclusion in your account when a short pause is not enough and you want access closed for a long stretch. It cannot be undone before that period runs out, so plan it while you are calm.

When no register exists. New Zealand has no national self-exclusion register, so your casino account is where you exclude yourself. Set it there, and let the Gambling Helpline Aotearoa support you through the same stretch.

Who keeps under-18s away from play?

Show your documents first. Register only as an adult: Winvipe Casino accepts players from 18+, and photo ID, proof of address and a payment card image are checked before any withdrawal leaves. A relative who spots a younger player using the login should raise it with support at once.

A calmer household setup. Install filtering software on the shared laptop or phone so gambling sites stay out of reach of children. Set the block with a password only adults know, and review the list of allowed sites every so often.

When it is your family. Speak to your relative about what you have noticed, using facts rather than blame, and let them decide on a step. Gambling Helpline Aotearoa on 0800 654 655 answers 24/7 and gives relatives their own guidance, free of charge.

Three places to call

Someone in New Zealand will pick up

Winvipe Casino lists these services because a session is easier to judge with another voice in the room.

Gambling Helpline Aotearoa

Ring the Gambling Helpline Aotearoa for confidential, free support, any hour of the day or night, for players and for the people around them. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Talk to the Problem Gambling Foundation for free counselling, peer and cultural support across eighteen clinics nationwide, with a freephone and a text line open on weekdays. pgf.nz

Safer Gambling Aotearoa

Browse Safer Gambling Aotearoa, the Health New Zealand information site, for signs of harm, practical tips and a finder for support in your own area. safergambling.org.nz

The moment play turns into something else

Spotting these signs early gives you room to act while the fix is still simple. A deposit limit, a session reminder or a pause is a reasonable first step, and help is free if you want it.

Read the list slowly and see whether any line sounds like your week.

Playing longer than you meant to
Chasing a loss with another deposit
Spending money set aside for bills
Hiding your play from family
Borrowing to keep the session going
Feeling flat when you are not playing
Promising yourself a stop, then logging in

Limits and breaks

Ask before you lift a limit

Worth reading the moment you consider a break, a limit or shutting the account.

Can I end a self-exclusion early at Winvipe?+

No. A self-exclusion runs for the whole period you chose when you set it, and the account stays blocked until that period finishes. Plan the length carefully, because the decision is meant to hold when a hard day arrives.

Will excluding myself here block other casinos in New Zealand?+

No. This market has no national self-exclusion register, so the exclusion applies to your Winvipe Casino account only. Nothing stops you opening an account elsewhere, so self-exclusion is set in each casino account you hold.

Where do I set a deposit limit on my phone?+

Open your account section in the mobile version of the site and you will find the same limit controls as on desktop. Deposit limits, loss limits and session time reminders sit there, ready to be switched on before your next session.

What if I want a different limit than the one I picked?+

Return to the same section of your account, where your current limits are listed and can be changed. Choose a figure you can afford before you play rather than after a loss, and keep the decision one you would still make tomorrow.

Who can help me if a relative is gambling too much?+

Ring Gambling Helpline Aotearoa on 0800 654 655, which takes calls around the clock and advises relatives as well as players. Problem Gambling Foundation adds free counselling and cultural support through its clinics, with a freephone line on 0800 664 262.

How do I close my Winvipe account permanently?+

Email [email protected] and ask the support team to close the account; they will guide you through it. Closing is for good, so think about whether a cooling-off period would serve you better first.