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Check Overview

Pass Winvipe Casino Verification on Your First Try

Licensed casinos must confirm who you are and where your money comes from; ours looks at your documents within 64 hours.

Operating under license OGL/2010/8501/774, issued by the Gaming Control Board Curaçao since 2010.
Your Withdrawal Wait

Waiting on a Withdrawal Right Now

Useful the moment your withdrawal sits pending and you want the facts straight.

Checking company
Winvipe Casino N.V.
Licence held
Gaming Control Board Curaçao, OGL/2010/8501/774
Time needed
64 hours
Before first withdrawal
Always required
Questions go to
Minimum age
18+
Right the First Time

Send Each Paper Once, Properly

It settles which picture to take next, so the check never loops back to you.

Corners In, Glare Out
Open the document area and add a colour photo of your photo ID, all four corners inside the frame and no glare across the text.
Whole Page Beats a Crop
A recent bill or bank letter is what the address field wants, showing your name and address; a full page reads better than a cropped strip.
Card Image Rules
The card on your account needs an image with the middle digits covered, while the name and last four digits stay readable.
Review First, Payout Next
A reviewer reads what you sent and replies by email; most answers land within 64 hours, and a source of funds question is routine, not a judgement.
No Repeat Requests

Which Documents Does Winvipe Casino Ask For?

After this table you will know exactly which paper proves what, and how to frame it.

Photo ID

ConfirmsWho you are
Copy must showFace, name, date of birth, all edges

Proof of address

ConfirmsWhere you live
Copy must showName, address, recent date, full page

Payment card image

ConfirmsThe card you pay with
Copy must showName, last four digits, middle covered

Send It Again, Sharper

Is This Bill Too Old? An older bill often falls outside the window the checker works to, so the address on it no longer counts as current. Order a fresh statement from your bank Pick one dated within the last three months

From Smudged to Sharps. Glare, a shadow or a trimmed corner can hide the corners, the photo or the number the checker has to read. Lay the paper flat in daylight Fit all four corners inside the frame

Check the Date First. A card or passport that has passed its expiry date cannot support your identity, however clear the photo looks. Check the renewal date before you shoot Upload the newer card if you have it

Why Ask About My Funds?

Our licence from the Gaming Control Board Curaçao carries anti-money-laundering duties, and asking where a deposit came from is one of them. Winvipe Casino N.V. holds licence OGL/2010/8501/774, so the request is procedure rather than suspicion.

Depending on what you play and how you pay, the checker may want one or two of these.

  • Recent bank statements
  • Payslips or an employment letter
  • A tax notice or return
  • Proof of a property sale
  • A pension or benefit letter
Checkpoint

Know the Moments the Check Arrives

After this block, a request for papers will read as a familiar step rather than a surprise.

Read This Before You Raise It
A higher deposit limit changes how much can move through your account, so the team re-confirms who is behind it and may ask for photo ID.
Matching Your Details
A different spelling of your name or an address that has moved since sign-up sends the file for a second look, with photo ID and proof of address requested.
Before the First Payout
Before any payout leaves, the licence requires a completed check, and the first request usually covers photo ID, proof of address and a card image.
Why a New Method?
A wallet or card you have not used here before is checked against your name, and a card image or a fresh statement may be requested.
Check Pending?

Blunt Answers to the Check

Everything still nagging you about the identity check, answered in a couple of lines each.

My name is different on my ID now, is that a problem?+
Not a problem, as long as the link is clear. Send the current photo ID together with a document showing the change, such as a marriage certificate, and the reviewer will match the two. Until then, your profile name has to stay the same as the name on the newer document.
When will Winvipe Casino actually ask me for documents?+
At the latest, before your first withdrawal leaves the account, and that is set by our licence rather than by the payments team. The casino may also ask sooner, either when you register or when your first deposit arrives, so keep the files nearby from the start.
Can I send my documents from my phone instead of a scanner?+
Yes, phone photos are perfectly acceptable. Rest the handset on a flat surface, use daylight rather than a flash, and keep the whole document inside the frame with no fingers covering a corner. Blurry or cropped pictures are the most common reason a good document comes back.
Who licenses Winvipe Casino and what is the licence number?+
The operator is Winvipe Casino N.V., a Curaçao company holding licence OGL/2010/8501/774. It is issued by the Gaming Control Board Curaçao. That licence is what obliges us to confirm who is playing before money is paid out.
One of my documents was refused, so what happens next?+
Nothing serious, it usually comes down to glare, a cut-off edge or an old address. Re-send the same document as a flatter, sharper copy, or use a different proof of address if the details have moved on. The reviewer tells you exactly which part failed when it is refused.
Are my documents safe once I upload them?+
Yes. Files travel over 128-bit SSL encryption and only the team reviewing identity checks can open them. Use the [email protected] address if you would rather ask about a specific file than upload another one.

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